Lead User Experience Designer

Remote, Canada


Zymewire is growing rapidly, and we’re searching for a Lead User Experience Designer to join us for the journey!

All about Zymewire:

Zymewire is a Toronto-based SaaS company that has built game-changing technology to help sales teams accelerate revenue growth. Today we’re leaders in the life sciences space, but tomorrow we envision becoming the de facto service that sales professionals across all industries rely on to help them make the most informed decisions, take the most immediate action and be the most awesome at their unique jobs.

We carry out our mission through (1) keeping our customers at the heart of everything we do (2) maintaining an unrelenting curiosity about their challenges and work flows  (3) constantly innovating  (4) learning from each other, supporting each other and having fun while doing it. We’re currently a distributed team of 43 (you’d be lucky Zymer #44!), scattered across Canada, the UK, and South America.

Today more than 250 pharmaceutical and biotechnology service providers around the world trust Zymewire for their sales research. Our users are located in over 50 countries around the world and their companies range in size from start-ups to billion-dollar multinationals.


What the role looks like:

Reporting to the CTO, you’ll immerse yourself in leading the creation of a UX practice in a successful SaaS company. You will be given wide responsibility to organize and structure the UX of a complex B2B web application. And best of all, you will have the opportunity to work with many other amazing people toward a common goal!

What you’ll be responsible for:

-Reviewing all new feature proposals and leading the development of the interactive elements, sequences and experience of the user within the application.

-Identifying parts of the application where the user's experience is at odds with their intended experience and leading projects to bring them into line.

-Develop and maintain a design pattern library to help create consistency throughout the application interface.

-Working closely with a product manager to develop new functionality.

-Working closely with a user interface designer to ensure a great user experience.

-Working closely with front end developers to help bring the design to the user.

-Conducting interviews and experiments with user's to understand their needs and frustrations with their experience.

Who will be successful in this role?‍

-Someone who is exceedingly thoughtful about the user experience and hyper focused on making it intuitive and simple vs eye-catching and different.

-A person who truly understands the process of conducting UX design and is comfortable refining existing functionality vs inventing new features.

-Someone who is able to communicate their decisions clearly using a medium like Figma and can also explain and justify the directions chosen.

-An individual with a level of authority and experience to be able to lead the UX team and handle non-designers attempts to push their own ideas.

-Someone who is  detail-oriented (so you’ll notice that we’d like you to mention ‘Baymax’ in your cover letter).


What we’d love to see in your work history:

-5+ years of experience in user experience and interactive visual design in complex web applications.

-An undergraduate degree in a relevant field.

-A portfolio that you can share with us.

-Experience with conducting customer interviews.

Why Zymewire? Fancy perks etc.

- Help shape the future of a bootstrapped and profitable Canadian tech company

-  Earn yourself some equity (employee options make up 20% of the value of the company at all times)

- Be a part of a tightly-knit team with a thriving hybrid culture

- Three weeks paid vacation + paid statutory holidays

- If based in Toronto, enjoy a dedicated work space at our open-concept office (located in the Junction Triangle) and enjoy the benefits of in-person interactions with colleagues 3 days per week

- Upgrade your home office setup with our remote or hybrid stipend

- Join us for our annual all-company retreat when we reach our goals (past destinations include Bermuda, Iceland, and Costa Rica)

- Earn additional paid vacation days with continued learning ($1000 annual stipend for courses and classes )

- Take part in our Employee Giving Program (you choose the causes and the company provides the funds)

- Basic and extended health and dental benefits

- Paid and topped-up maternal and parental leave


Remote, Anywhere in Canada.


- 90-120K CAD annually. 

Start Date:

- June 15, 2022, based on the availability of the successful candidate.

Already picturing your first day as our Lead User Experience Designer? Apply now with your cover letter, resumé! We look forward to hearing from you. ‍Please note that applications without a cover letter will not be considered.

Zymewire is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Ready To Join Us?

Apply for this position below:

(Please Apply On Desktop)